goRoam Third Party Logistics 2024.271.1815

goRoam.3PL offers a robust solution for distributors looking to streamline their last-mile delivery processes by leveraging both their own fleet and third-party carriers. This platform facilitates seamless communication and management of delivery tasks for drivers, enabling functionalities such as route dispatching, product pickups, and customer signature capture—all within a paperless framework.

For users employing third-party carriers, the app simplifies logistics by allowing the dispatch of a one-time shortcode. This functionality empowers carriers to execute deliveries utilizing their own resources without necessitating direct oversight of their drivers.

One distinguishing feature of goRoam.3PL is its offline-first capability. Drivers can complete deliveries even in areas lacking cellular or Wi-Fi coverage, with the app designed to sync automatically once connectivity is restored.

The core functionalities of goRoam.3PL include:

• Dispatching trips, loads, and orders
• Going paperless with electronic load and delivery tickets
• Capturing electronic signatures
• Recording delivered, over, short, and damaged quantities (OS&D)
• Tracking GPS locations for pickups and deliveries
• Navigating drivers using native device maps or optional commercial truck maps
• Issuing temporary shortcodes for trip assignments to carriers
• Providing stop-specific instructions, such as gate codes and site directions
• Emailing customizable PDF delivery receipts including signatures
• Rejecting stops based on configurable reasons like missed delivery windows or blocked entrances
• Informing drivers via email or text upon trip assignment
• Notifying dispatchers when drivers reject orders due to customer-related issues
• Attaching pictures to orders, loads, or trips

goRoam.3PL serves as a comprehensive mobile solution for dispatchers and drivers alike. For those utilizing external carriers, the system permits multiple trip assignments through the one-time shortcode feature, thereby allowing carriers to effectively manage their own drivers.

This application supports integration with BizSpeed's MobileHub as well as standard APIs from third-party routing solutions. It is important to note that the use of goRoam.3PL requires an enterprise MobileHub account for functionality.